Cold Stone Creamery - Carson, California

Rich S.

Had craving for ice cream one night, and came into this location. Ice cream was great, but I was very impressed with the service on how quick it and professional it was. I believe there was a gentleman there named Genesis (hopefully this is how you spell his name), he was on point. Very sharp, attentive to customers, and was quick to service my wife and I. By the way he approached and engaged with us, I thought he was the manager of the shop. Awesome customer service. Please extend our thanks to Genesis.

Dana C

Always great service!
Thanks for adding tips to the card reader!!

RACD Productions

This is probably one of the best Coldstone experiences I've had in a while . A young gentleman by the name of Brandon was helping me out and did a fantastic job! I tried one of the new promotional ice cream recipes called "dough for it" and it was definitely a great one. The place was very clean, well-kept and all of the tables were spotless. Considering how many other Cold Stone's I have gone to that is a pretty rare site. I will definitely be going back to this location and having another concoction very soon!

Louis Wagner

Food is good but the employees leave a lot to be desired. I've tried giving them multiple chances. One night I headed over 45 minutes before closing and they said they're closed despite the sign on the door saying they were open for another 45. Another I asked for peanut butter cup perfection and within walking from the ice cream to the counter the employee forgot my order and went with some random order with a brownie and fudge. Ordered a dou-lightful peanut butter and the only thing they did right was put peanut butter in it.

I suggest not coming here unless the quality of employees is improved.

I have updated my review as once again they messed up the order AGAIN. DO NOT GO HERE

Vikingirl78

The ice was ok nothing great. Much to expensive

Gee Campbell

This place is usually quite great! I only ever can complain about the long line at times which isn’t the biggest deal.

Today however Brayan R and his co worker were not at their best.

I came in to someone making waffles who said they would be with me in a second which was ok with me because I acknowledged. The employee walked over after finishing the current cone and then put on another cone. They asked how the could help me and I let them know my order. Then Bryan walked in so they asked him to help me instead. They didn’t say she wants this so I had to repeat what I wanted to him. He made the sloppiest cup of ice cream without the caramel it should have had and didn’t chop up the cookie pieces that well. When I asked how I join the rewards program his reply was, “well you put your number in” and I asked so that means I joined? To which he said yes. This was not the case. The ice cream was all over the cup even after he wiped it off quickly.

I just need them to be better about thinking of others…

Dana E

Pricey but love the choices.
Great customer service.
Would like to be able to tip when paying with a card. The staff there deserves it.

Vanessa Merino

My kiddos enjoyed some yummy ice cream while I ordered an ice cream cake for an upcoming birthday. This is my first time ordering a cake from here.